Privacy Policy

1. Who We Are

Mentimatch is a mentoring platform that connects mentors, mentees, and institutions. This Privacy Policy explains how Mentimatch collects, uses, and protects your personal information when you use our website and services.

2. Information We Collect

Mentimatch may collect information you provide directly, including your name, email address, profile details, account preferences, and communications sent through the platform. We also collect technical information such as browser type, device data, and usage activity needed to operate and secure our services.

3. How We Use Information

Mentimatch uses personal information to create and manage accounts, facilitate mentoring sessions, process transactions, provide support, improve platform performance, and meet legal obligations. We may also use information to prevent fraud, abuse, or unauthorized access.

4. Sharing of Information

Mentimatch does not sell your personal information. We may share information with trusted service providers that help us operate the platform, with payment and authentication providers when required for account functionality, and where disclosure is required by law.

5. Data Retention

Mentimatch retains personal information for as long as necessary to provide services, resolve disputes, comply with legal requirements, and enforce platform agreements. Retention periods may vary depending on account activity and legal obligations.

6. Security

Mentimatch applies reasonable administrative, technical, and organizational safeguards designed to protect personal information. While we work to secure your data, no transmission or storage method can be guaranteed as completely secure.

7. Your Choices

You may review and update account details through your profile settings. If you need assistance with access, correction, or deletion requests, contact Mentimatch using the details below.

8. Changes to This Policy

Mentimatch may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

9. Contact

If you have questions about this Privacy Policy or Mentimatch data practices, please contact the Mentimatch team through the support channels provided on the platform.